Using Your Website for Effective Workforce Development
Most component manufacturers understand the need to have a website – it is the 21st century, after all. But is your website working as hard as it can be to help recruit new employees? Is your website improving your company culture and employee relations?
“Millennials are looking online, all the time. I don’t think that any of my friends are going to see a sign and personally walk into a company with a resume. They will see a sign, then go home and Google it to apply if it’s a career they’re interested in.” - Shawnee Gunnett, Structural Estimator, Big C Lumber
A small investment in this important part of your brand awareness can go a long way when you commit to spending some time to ensure your website is setup to entice new job seekers and allow them to apply. Consider a few important areas where you can experience a return on your investment:
First Impressions
The YellowPages reports that 30 percent of consumers automatically strike a business from consideration if they don’t have a website. To that same note, potential job seekers will write you off as well. Even if someone has heard about your company’s open position outside of the internet, not being able to find your company in a quick search on their smartphone – like an address or contact information – may have potential job seeker writing you off before they ever even see your job description.
Workforce Development
Pew Research reports that 79 percent of job seekers used online resources in their most recent search for employment. This includes doing research on companies who are hiring to ensure the job(s) they choose to apply for will be a good fit for them, their skill set, and their financial needs. Greeting these potential employees with a solid sense of your company’s culture and brand – along with clear directions about how to apply – will go a long way to make sure you’re tapping into today’s web-savvy pool of job seekers.
Employee Relations
Celebrating employees on your company’s website will improve your employee relations and company culture. By celebrating individual employees and/or departments you are showing your employees that you value them and that you want others to know about their success because that means success for the company. Having an employee bio section on your website, sharing employee achievements and celebrations through a blog or newsletter, and/or highlighting an employee of the month per department on your website can go a long way toward improving company culture. It also helps the rest of the employees get to know the people being highlighted. Happy and valued employees are more likely to be invested in their job and their quality of output. This will also show job seekers that if they apply and are hired on at your company, they will be valued too.
Top Tips for a Well-Done Website:
- Career Opportunities Page
- Clean Design
- Easy to Scan for Information
- Intuitive Navigation
- Focused on Key Messages
- Stays on Brand
- Reflects Company Culture
- Updated Regularly
- Optimized for Mobile
- User-friendly
- Contrasting Colors for Web Accessibility
- English/Spanish Translation
Creating a Site That Entices Job Seekers
The beauty of a website as a WFD tool is that it can evolve with your company and its ongoing workforce needs. While your site can and should grow and change with your employees, new jobs openings, and all the exciting things you want to share about your company, here are a few things to keep in mind as you begin:
Determine the Primary Goals of the Site
Revisit your company’s overall marketing strategies toward job seekers to determine if a new website will be used to drive – or simply support – those efforts. What you want the site to communicate to job seekers and how you want them to respond when they visit should be top of mind throughout the redesign process.
Make Career Opportunities Clear
In terms of WFD, the most important thing you need to have on your website is a career opportunities page. This page should list all of your currently available positions, including job descriptions, details about benefits, and clear directions for how to apply. According to 2019’s Job Seeker Nation Survey, the top two places for candidate to actually submit their applications are employer career sites and online job boards. Don’t miss out on today’s tech savvy job seekers!
Communicate Company Culture
The best way to communicate positive company culture through your website is by showcasing your values. How you value your customers, your employees, and your community should be readily evident on your site. Emphasize positive partnerships with your customers by adding a section that highlights customer reviews, posting photos from customer appreciation events, or producing articles or videos about specific projects. Highlight your current team with staff bios and photos, posts from team building or employee appreciation events, or news about employee achievements and recognition. Including a section that features charitable events or local volunteerism show your customers, employees, and community that they are valued. Doing all of these things will improve your company culture, and it will also let job seekers know that being an employee of your company means they will be valued.
Use SBCA Resources for Web Content
Making sure that job seekers understand what components are and why they are important is key! If someone doesn’t understand what your company does, they may be less likely to apply. Your site is a great place to explain the benefits of building with components by linking into SBCA’s Framing the American Dream (FAD). FAD tools and resources are available in this CM Toolbox for SBCA members to use to promote the benefits of components in your market. Linking to SBCA’s Best Way to Frame site content may also be useful. For any questions about using SBCA’s website or its online resources, please contact staff.
Make a Plan for Keeping Things Fresh
Having a plan to regularly update certain sections of your website – a calendar of events, careers page, company newsletter, or a blog – will ensure that you are giving readers and job seekers a reason to return regularly to your site for important information. Plus, search engines want to provide users with the best experience possible by delivering the most accurate and relevant search results. Regularly updating and maintaining your website content is a good search engine optimization (SEO) technique because it shows search engines that you’re keeping your site content up to date for visitors. This is of the upmost importance for WFD purposes. The higher you are in a search the more likely job seekers are to visit you website.
“Websites are not intended to be static but instead a dynamic tool for marketing your business. We know regular web updates positively impact our search engine ranking so we have a few areas of the website we update consistently.” – Heather Smith, Marketing Coordinator, Wilson Lumber
Additional Resources:
Ready for a Redesign?
If your website isn’t serving your company in the areas outlined above, or you’re ready to take things to the next level, it’s time for an upgrade or redesign.
“People can visit our website and it clearly explains what we do, what we stock, and what we can get, so people know the products and services we offer. All of our social media is linked to the site so it helps to get the word out and push other types of information to people who may not be visiting our website regularly but then they can visit the site to learn about what we do.” – Mark Russell, Employee Engagement Manager, Millard Lumber