CM Toolkit Search
Several of the three-minute videos in this library are separated into two audience categories: “builder customer” and “framer customer.” The code required to embed the video on your company’s website is provided with each video below. Review the Toolbox Guidance Documents to explore how these videos can be used to promote specific products or your overall marketing campaign in conjunction with other CM Toolbox materials.
Improving Production Employee Retention through Culture Development
Join Heather Young, production manager at Shelly's Building Supply, a US LBM company, for a fresh perspective on the role company culture plays in building a more efficient, successful, diversified component production team.
Growing Sales Through Innovation
At the core of your company are the relationships you form with your customers. Hear how one CM is collaborating with customers through open communication and transparent sales and customer service strategies. The goal of this webinar is to discuss new, unique, and innovative ways to engage with your customers and provide the best sales experience from the first meeting to project completion.
Reviewing & Modifying Customer Contracts with Regard to Indemnification & Insurance Provisions
Indemnities and insurance provisions can provide your customer with recourse against your company that is otherwise not normally recoverable. In this webinar, Kent Pagel discusses what your customers intend with the indemnity and insurance provisions they include in their form customer contracts. He also covers the key themes to consider when negotiating an indemnity provision.
EP 31: Don Groom on How He Overcame Business Challenges
Date:
October 5, 2020
Don Groom, partner and CEO of Trussworks in Caldwell, Texas, shares how he successfully navigated the many early challenges he faced when starting his own component manufacturing operation. He explains how his friendships throughout the industry played a huge role in helping him ensure Trussworks started on a solid foundation, and he gives advice on the fundamentals to focus on to make it through tough times.
Design Challenges: Sometimes Things Don’t Go as Planned
Very few projects are completed without at least a handful of minor issues. Every once in a while, however, “the project from hell” comes along that requires time and money to correct, either during construction or even years after completion.
This webinar focuses on some of the issues Jim has encountered during his 30+ years as an engineer in the structural building components industry, including design and detailing problems, bad installation and construction issues, and material limitations.